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AutoZone's Full-Time Shift Supervisors assist the Store Manager with leading company initiatives and ensuring maximum productivity, training high performing AutoZoners in a safe environment, driving sales, controlling expenses and shrink, and remaining compliant with company procedures in accordance to AutoZone’s expectation. Shift Supervisors exceeds customer’s expectation by delivering a WOW! Customer shopping experience on assigned shifts by Living the Pledge every day.
Position Responsibilities
Assists Store Manager with supervising, training and developing store personnel
Assumes responsibility for the store operation and commercial department in the Commercial Sales Manager and Store Manager’s absence, on assigned shifts
Assists with management of the Commercial and Hub Departments, (as applicable), to ensure commercial accounts and stores are serviced and deliveries are made as promised
Delegates and ensures store merchandising tasks are completed in a timely manner
Operates cash registers and follows established cash handling duties, including but not limited to deposits, petty cash and lane accountability
Ensures all company policies, and loss prevention procedures are followed
Utilizes ZNET to help customers locate merchandise or find suitable alternatives
Maintains a safe working environment while ensuring AutoZoners are implementing those practices including PPE (Personal Protective Equipment)
Monitors cash flow, inventory and security control
Maintains sales productivity, store appearance and merchandising standards
Conducts and reviews all opening and closing procedures
Manages emergency situations and conduct proper emergency procedures
Follows proper accident procedures
Provides feedback regarding AutoZoner performance to the store manager
Assists with monitoring and managing all activities related to Risk & Safety Management to maintain a safe work environment
Addresses customer concerns and resolves them with a goal of turning a complaint into a compliment
Processes returns and effectively manages inventory
Communicates AutoZoner issues and concerns to the Store Manager in a timely and confidential manner
Motivates AutoZoners to provide WOW! Customer Service, enhance productivity level and market products to enhance sales and profits
Position Requirements
High School diploma or equivalent
ASE Certified preferred
Demonstrates high level of integrity
Excellent communication and decision making skills
Ability to drive customer service
Benefits At AutoZoneAutoZone cares about people. That’s why AutoZone offers thoughtful benefits programs with one-on-one benefit guidance designed to improve AutoZoners’ physical, mental and financial wellbeing.
Some Of These Benefits Include
Competitive pay and paid time off
Unrivaled company culture
Medical, dental, vision, life, and short- and long-term disability insurance options
Health Savings and Flexible Spending Accounts with wellness rewards
Exclusive Discounts and Perks, including AutoZone In-store discount
401(k) with Company match and Stock Purchase Plan
AutoZoners Living Well Program for mental and physical health
Opportunities for career growth and tuition reimbursem*nt
Eligibility and waiting period requirements may apply; benefits for Autozoners in Puerto Rico, Hawaii or the U.S. Virgin Islands may differ. Learn more about all that AutoZone has to offer at careers.autozone.com
An ONLINE APPLICATION is REQUIRED. Click the Apply button to complete your application. For step-by-step instructions on how to apply visit careers.autozone.com/candidateresources
Please note: We continuously accept applications for this position. Our hiring managers frequently review submissions and will contact you if we think you are a good fit for our team.
Seniority level
Not Applicable
Employment type
Full-time
Job function
Management and Manufacturing
Industries
Retail
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AutoZone's Full-Time Shift Supervisors assist the Store Manager with leading company initiatives and ensuring maximum productivity, training high performing AutoZoners in a safe environment, driving sales, controlling expenses and shrink, and remaining compliant with company procedures in accordance to AutoZone's ...
Shift supervisors work in retail, warehouses, or hospitality (e.g. restaurants, cafes) and coordinate the daily operations during a shift. They are in charge of maintaining high productivity and a consistently positive customer experience. They usually report to the shift manager or the production supervisor.
Some key characteristics of a great shift manager are strong leadership skills, good communication, the ability to problem solve, time management, and great in a customer-facing role.
Shift managers typically need a high school diploma or GED, though some employers may prefer an associate or bachelor's degree. Gain relevant work experience. Preferred professional experience includes working as an associate, shift leader or assistant manager in their field. Acquire the necessary skill set.
There is no single qualification required to become a Shift Supervisor, however, experience is highly regarded. Shift Supervisors work in a variety of settings including mining, retail, hospitality and logistics.
However, many supervisors will need at least a bachelor's degree, and some positions require a master's degree. Additionally, those who want to work in a management position will need several years of experience in the field.
Key qualifications listed on a successful resume for Shift Supervisors are professionalism, honesty, teamwork, attention to details, customer focus, communication and leadership. Previous experience in a supervising position represents an advantage.
While a leader plans out and maintains a company's shift schedule, a supervisor focuses on how efficient these shift settings are and makes changes when necessary.
Among other things, first-line managers can otherwise be known as supervisors, office managers, shift managers or team leaders depending on where they work. That said, these types of managers focus on keeping their teams on task and contribute to the successful frontline running of an organisation.
First-level managers are also called first-line managers or su- pervisors. These managers have job titles such as: Office manager, Shift supervisor, Department manager, Foreperson, Crew leader, Store manager.
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